Aircraft Model Store Reviews

The Aircraft Model Store offers a wide range of products and their prices can vary. They offer a service called Clearpay, which allows customers to spread the cost of a model. They also have a system in place to show if a model is out of stock before you order. Customers located in the European Union can benefit from tax-free shopping, allowing them to pay the Ex. VAT prices displayed across the website. They also offer discounts, with the best price reduction available right now being 80% off. In general, they provide a discount rate of 28% off, with the finest discount rate available at present being 60% off. Please note that these details might change over time and it's always best to check the website for the most accurate and up-to-date information.

The Aircraft Model Store is a popular online store for aviation enthusiasts. They offer a wide range of products, including various types of aircraft models. The store is known for its excellent customer service and fast delivery. They also offer a service called Clearpay, which allows customers to spread the cost of a model. However, some customers have reported issues with refunds. The store has made efforts to improve its services based on customer feedback. For example, they have updated their website to show when a model is out of stock. This helps customers know the availability of a model before they place an order. The store also offers special deals for teachers during certain promotions or events. Overall, the Aircraft Model Store is a go-to place for many model aircraft collectors.

The payment methods accepted by Aircraft Model Store include PayPal, credit/debit card, cheque, postal order, and bank transfer. They also offer a service called Clearpay, which allows customers to spread the cost of a model. Please note that payment for products must be made prior to dispatch.

The Return Policy of Aircraft Model Store is as follows:

• If you wish to return a product, you must do so by visiting your order details page and submitting a return request.
• The store will authorise this request if it is within reason of their return policy, and you may send the product back for either a replacement, store credit or a refund.
• They will pay for your postage unless stated otherwise in their return policy table.

Here are the different reasons you might have for returning and their policy on this:

• Model arrived faulty or broken: You must report this to them within 7 days of receipt of the goods by sending a return request or email.
• Wrong item received: You must report this to them within 14 days of receipt of the goods by sending a return request or email.
• Product did not match description: If you believe that it did not match the description, report this to them within 7 days of receipt of the goods by sending a return request and they will investigate.
• Changed my mind: Must be reported within 14 days of receipt. They only refund the item cost, no shipping or return shipping costs.
• Goods not as expected: Must be reported within 14 days of receipt. They only refund the item cost, no shipping or return shipping costs.

For any return queries please email returns@aircraftmodelstore.co.uk.

The Shipping Policy of Aircraft Model Store is as follows:

• Delivery in UK Mainland, is charged at the price which is quoted when ordering. Prices for delivery include the cost of packing.
• Additional costs may be incurred for parts of Scotland and non mainland UK.
• Overseas Customers will be charged carriage at cost price.
• No responsibility is accepted for non delivery, late delivery or any unchecked delivery caused by circumstances beyond their control.
• No liability for damaged goods in transit will be accepted unless advised to themselves within 3 days of receipt.

The contact number for the Aircraft Model Store is 0161 818 7300. They are located at 9 Chorley Hall Lane, Alderley Edge SK9 7EU. Their operating hours are from 09:00 to 17:00 from Monday to Friday, and from 09:00 to 13:00 on Saturday. If your enquiry is urgent, you can call them immediately. They pride themselves in their customer service, so don't hesitate to let them help you. For returns, you can direct your queries to returns@aircraftmodelstore.co.uk.